TERMS OF REFERENCE
The opportunity
Develop Aven Travels' supplier and trade relationships across destinations and departure markets. This commercial and quality-focused role helps turn travel concepts into realistic journeys by identifying, assessing and contracting suitable suppliers.
Key responsibilities
- Identify potential hotel, lodge, airline, transport, licensed ground operator, destination management and activity-provider partners.
- Research operators' licenses, insurance or other relevant credentials when applicable, and document supplier due diligence.
- Request and compare confidential trade quotations, seasonal rates, group tariffs and booking conditions.
- Support supplier negotiations, written commercial terms, service expectations and escalation arrangements.
- Coordinate itinerary feasibility, availability requests and service inclusions with the travel operations team.
- Explore ethical collaborations with tourism associations, destination promoters, event organizers and institutions.
- Maintain a structured supplier directory, commercial pipeline, contract register and rate validity records.
- Monitor service quality, complaint handling and renewal opportunities.
- Ensure external marketing makes no unauthorized claim of official endorsement or confirmed partnership.
Qualifications and experience
- Minimum three years of professional experience in tourism partnerships, hospitality contracting, travel procurement, key account management or related business development.
- Practical experience negotiating supplier rates or managing commercial B2B relationships.
- Ability to assess service quality and basic supplier credentials, with sound documentation habits.
- Strong communication, proposal writing and spreadsheet skills.
- Travel, hospitality or tourism network in Africa, Asia, Europe or the Middle East is an advantage.
- Ability to work across cultures and manage professional relationships independently.
Expected results
- A qualified international supplier pipeline and documented commercial arrangements.
- Comparable rates and service options that support competitive travel proposals.
- Reliable supplier information and transparent partnership reporting.
How to apply
Complete the secure online application form, answer the position-specific question, and upload your CV. You may also attach a cover letter. The application deadline is 20 November 2026.